Category Archives: Professional

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Express Ambiguity through a Stream of Consciousness

Racing through your mind, raw ideas create excitement for your envisioned product, enthusiasm for your new venture and fantasies of success and riches.  These raw ideas are a symptom of ambiguity.  They are like balloons, inflated by a child, released…

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Extracting Meaning from Ambiguity

The previous article discussed transferring ambiguous ideas into written form. Your commitment to your idea will now be tested by reading what you have written. Several times. Read your stream of consciousness to identify the who, what and why details…

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Domain Models as Dictionaries

A “domain model” visually represents the Who describing your product. The domain model is a dictionary that shows relationships between people and systems and abstract ideas. It offers a useful way to spot patterns, errors and omissions. Domain models help…

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Creating Products that Frustrate – A Microsoft Case Study

Microsoft’s Office 2013 and Windows 8 provide examples on products feature decisions that anger users. This is an ongoing list of surprises I encounter while using Microsoft’s operating system and applications. I build custom workstations to support my business, product…

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IMAP Design Errors in Microsoft Outlook 2013

Microsoft Outlook 2013 creates “This computer only” folders in IMAP email accounts for storing calendar and contact data locally. This technically incorrect approach introduces backup problems and increases opportunities for data loss. Outlook 2013 with IMAP email accounts attempts to…

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OneNote is a Revolutionary Product (Sadly Unrecognized by Microsoft)

Students were the initial focus for Microsoft’s revolutionary OneNote product when it was first launched in 2003. The education market remains the primary focus for the product in 2013. That is a shame because OneNote is a more useful and…

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